How to Upgrade VP-UML/Logizian/Agilian (Floating License) with VPository to Visual Paradigm [Obsolete]

This article is out-dated. Please refer to How to upgrade Visual Paradigm (with Floating License) to New Version for details about how to update your floating licensed Visual Paradigm to latest version.

Over the years, Visual Paradigm International Ltd. has delivered lifecycle visual modeling platforms in order to help our customers to build quality software applications faster, better and cheaper, including the three major product series: Visual Paradigm for UML (VP-UML), Logizian and Agilian. In version 11.1, we amalgamated them to become one single product and has renamed it into Visual Paradigm which is the same as our corporation. Thanks to the Visual Paradigm Software Maintenance, you can upgrade to Visual Paradigm without extra cost as long as your license is within the maintenance period. This article below will teach you how to upgrade your single seat VP-UML/Logizian/Agilian license with VPository to Visual Paradigm, the new product.

Knowing which type of license you are using

If you are not sure whether you are running the single seat license, floating license or  subscription license, you can follow the article Find out the Type of Visual Paradigm License You Are Using to find out which type of license you are using.

If you are using VP-UML/Logizian/Agilian in floating license, please follow the procedures at How to upgrade VP-UML/Logizian/Agilian (Floating License) with VPository to Visual Paradigm to perform the upgrade. And if you are using subscription license, then please follow the procedures at How to upgrade VP-UML/Logizian/Agilian (Subscription License) with VPository to Visual Paradigm to perform the upgrade.

For the server, if you are not sure whether you are using on-premises Teamwork Server, VPository or other version servers, you can follow the article Find out the Type of Version Server You Are Using to find out which type of server you are using.

If you are using on-premises Teamwork Server, please follow the procedures at How to Upgrade VP-UML/Logizian/Agilian (Single Seat License) with Teamwork Server to Visual Paradigm to perform the upgrade.

Before we start

The upgrade process involves 5 steps, they are:

• Ready the files you need for the upgrade
• Upgrade License Server to a new version
• Upgrade VP-UML/Logizian/Agilian to Visual Paradigm
• Send VPository upgrade request to Visual Paradigm Support Team

To avoid missing out any steps throughout the upgrade process, please download the following checklist and use it during your upgrade process.

Checklist for upgrade VP-UML/Logizian/Agilian in floating license and VPository (MS Word)

Checklist for upgrade VP-UML/Logizian/Agilian in floating license and VPository (PDF)

Now, let’s start the upgrade by downloading the files you need.

1. Ready the files you need

The following files have to be readied before upgrading your floating license environment. They are:

• The floating license key for the new version
• The WebApp package of the new version VP Server

Download the new floating license key file

You can login to your Customer Service Center account to download the new floating license key file. Once you have logged in to your Customer Service Center account, you can select the floating license and press the Download button to download it.

Download the WebApp package of the new version VP Server

Now, switch to the Download tab in your Customer Service Center account. Select WebApp in the Installer combo box of Visual Paradigm Server and press the Download button to download it.

We are ready to upgrade the license server now.

2. Upgrade your License Server

Now, we have to get  the license server and floating license readied for the new version. Upgrading the license server and floating license key are extremely easy and can be done in just a few clicks. Upgrading the license server and floating license key to new version will not affect your exiting user and they can still work with their software without disturbance.

1. First, we have to login to the server as administrator. Open the browser and go to your license server.
   

   Access to VP Server via browser

2. Login to the server as the administrator with the login name “Admin“.
   

   Login to server as administrator

3. Once you hav logged in, select the Update System from the top-right hand corner of the admin portal.
   

   Update the server

4. Click the Browse button to locate the WebApp package you have downloaded previously.
   

   Upload WebApp package to upgrade the server

5. Upon the upload is done, the server will list out the version and build number of your current running server as well as the version and the build number you are going to update. The server will be out of service for around 10 – 15 seconds by pressing Yes button to proceed to the upgrade.
   

   The build number of the current running server and the target build which going to upgrade to

6. Once the upgrade is done, the server will show up its new version and build number. Click Continue to go back to the login page.
   

   Server is upgraded to latest version

7. Login to server as administrator again.
8. Click the Configure under Floating License Module.
   

   Configure license server

9. You will see it is still with your existing floating license key. Press the Import License button and then press the Browse button to locate the new floating license key you have downloaded.
   

   Import new floating license key

10. Press the Upload File button to proceed.
    

    Upload the license key to server

11. After that, you will see the license on server is being upgraded.
    

    New version license is ready on your server

Now, your license server and floating license key are readied and we can move on to upgrade the VP-UML/Logizian/Agilian.

3. Upgrade your VP-UML/Logizian/Agilian

Upgrade VP-UML/Logizian/Agilian to a new version is pretty simple and you can simply run the update program (Update VP-UML/Update Logizian/Update Agilian) to get it done.

1. The update program can be launched from your Start menu (MS Windows) or from the bin folder of the installation directory (all platforms).
   

   Launch Update Program

   Note that the upgrade process requires write permission to the installation directory. For Windows users, it is recommended to run the update program as administrator in order to obtain the required permission.

   

   Run Update Program as administrator

2. After launching the update program, select Visual Paradigm update server as the update source, then press Check Updates to proceed.
   

   Select Visual Paradigm update server as update source

3. The update program will first be upgraded and restart itself, then the build number of the latest release will be shown. You can press the Perform upgrade button again to continue.
   

   Build number of the new version.

4. A special message dialog will be shown to explain the product amalgamation. Press OK button to proceed.
   

   Special message dialog explaining product amalgamation.

5. After that, the update program will download the upgrade from Internet to upgrade the software.
   

   Update finished.

Once the upgrade is finished, we can then move on to send  the VPository Upgrade Request to Visual Paradigm Support Team.

4. Send Upgrade Request to Visual Paradigm Support Team

You never need to make your hands dirty for any maintenance work with your VPository as Visual Paradigm Support Team manages it for you. This includes regular backup and perform server upgrade. After you upgrade your software to Visual Paradigm, the next step is we upgrade the VPository for you. You can send  your request through the Support Request Form.

1. Start up Visual Paradigm, open Teamwork Client dialog and try to login.
   

   Open Teamwork Client.

2. You will be prompted that the version of your VPository is different from the version of Visual Paradigm you are using.
   

   Teamwork Client complains the version of VPository is different to Visual Paradigm you using.

3. Click on the Send Upgrade Request to Support Team.
   

   Click on Send Upgrade Request to Support Team.

4. This will open your browser and have the Support Request Form opened, with the details of your VPository being filled in automatically.
   

   Support request form will be opened in your browser and with upgrade request filled.

5. Scroll down the form and press Submit to send in the request.
   

   Submit your request to Visual Paradigm Support Team.

After that, the upgrade request will be sent to Visual Paradigm Support Team immediately. The upgrade of your VPository will be done within 1 working day and we will notify you by email when finished. Once our notification arrives, that means your VPository is back online and you are ready to work with it again.

Common Problems

Cannot find where to login to server as administrator

This is probably caused by you are using the older version of VP Server. For the older server please click on the Manage (or Administrator for VP Server prior to version 10.1) at the top-right hand corner.

After that you will be able to access to the Login page.

Update program says it cannot be connected to the updated server

This is probably caused by a bad Internet connection or your system needs proxy server to access for Internet. If you need to use proxy server to access for Internet, you can then check the Use proxy server check box and fill in the proxy host and port as well as your login information (if needed).

You can also press the Proxy Setting button at the bottom-left corner of update program to configure the proxy server before proceeding to upgrade.

Update program didn’t show that new version is available

For users who are using Visual Paradigm’s software prior to version 10.2 may need to run the update program twice in order to do the complete upgrade. While the first run is to update the software to the latest build on the current running version, the second run is to upgrade to the latest version.