How to Upgrade Logizian (With Subscription License) and VPository to New Version [Obsolete]

From time to time Visual Paradigm release new version to Logizian and VPository (Teamwork Server on the cloud) which cover bunch of new features and enhancements. As a subscription user, you can upgrade to new version without extra cost all the way through your subscription period. This article will teach you how to upgrade your Logizian in subscription license and your VPository to new version.

Knowing which type of license you are using

If you are not sure you are running the single seat license, floating license or the subscription license, you can follow the article Find out the Type of Visual Paradigm License You Are Using to find out which type of license you are using.

If you are using Logizian in single seat license, then please follow the procedures at How to Upgrade Logizian (With Single Seat License) and VPository to New Version to perform the upgrade. And if you are using floating license, then please follow the procedures at How to Upgrade Logizian (With Floating License) and VPository to New Version to perform the upgrade.

For the server, if you are not sure you are using on-premises Teamwork Server, VPository or other version servers, you can follow the article Find out the Type of Version Server You Are Using to find out which type of server you are using.

If you are using on-premises Teamwork Server, then please follow the procedures at How to Upgrade Logizian (With Single Seat License) and Teamwork Server to New Version to perform the upgrade.

Before we start

The upgrade process involves 3 steps, they are:

• Schedule a time with Visual Paradigm Support Team to upgrade your VPository
• Ask all user to commit their changes
• Upgrade Logizian to new version

To avoid missing out any steps throughout the upgrade process, please download the following checklist and use it during your upgrade process.

Checklist for upgrade Logizian in subscription license and VPository (MS Word)

Checklist for upgrade Logizian in subscription license and VPository (PDF)

Now let’s start the upgrade by schedule an upgrade time with Visual Paradigm Support Team.

1. Schedule a time with Visual Paradigm Support Team to upgrade your VPository

You never need to make your hands dirty for any maintenance work with your VPository, while Visual Paradigm manages it for you. This including regular backup and perform server upgrade. Since both the VPository and the Logizian need to be run in same version, to smooth your upgrade process it is recommend you schedule a time with Visual Paradigm Support Team to upgrade your VPository to new version. This can guarantee your VPository is being upgraded to new version at the scheduled time. You can send in your request by filling in the Support Request Form. Please include the date which your server needed to be ready in new version in your request and our support team will scheule it for you.

Once we got the upgrade scheduled, we can then move on to ask all users commit their changes before proceed.

2. Ask all user to commit their changes

Logizian will need to do project conversion every time when it open a project file which is in old version. To avoid user doing unnecessary project conversion, it is recommended that all users do a full commit on their project (see Logizian’s User’s Guide about how to perform full commit) to VPository before the scheduled upgrade date. Having a full commit serves for two purposes: to make sure all the modifications done by users are committed so that everyone can start on the same page after upgrade, and to boots the performance of the teamwork operations as the latest revision of the projects on VPository are converted to new version during the upgrade.

Perform full commit on all local modifications to server.

Once all user had committed the changes you can than sit back and wait for Visual Paradigm Support Team upgrade the VPository for you. We can move on to upgrade the Logizian once you received the notification about the VPository is ready.

3. Upgrade your Logizian

You can start upgrade your Logizian once you received the notification from Visual Paradigm about your VPository is ready. Upgrade Logizian to new version is pretty simple, and you can simply run the Logizian Update to get it done.

1. The Logizian Update can be launched from your Start menu (MS Windows) or from the bin folder of the installation directory (all platforms).
   

   Launch Logizian Update

   Note that the upgrade process require write permission to the Logizian installation directory. For Windows user it is recommend you run Logizian Update as administrator in order to obtain the required permission.

   

   Run Logizian Update as administrator

2. After launching the Logizian Update, select Visual Paradigm update server as the update source, then press Check Update to proceed.
   

   Select Visual Paradigm update server as update source

3. You will be prompted when new version is available. Select the new version and press Perform upgrade to proceed.
   

   Select the new version and perform update

4. The Logizian Update first upgrade and restart itself, and then the build number of the latest release will be shown. You can press the Perform upgrade button again to continue.
   

   Build number of the new version

5. After that the Logizian Update will download the upgrade from Internet to upgrade the software. Once the upgrade is finished your software will be ready to work with your new VPository.
   

   Update finished

Common Problems

Logizian Update said it cannot connect to update server

Unable to connect to update server

This is probably caused by a bad Internet connection, or your system need proxy server for accessing Internet. If you need to use proxy server for access Internet, you can then check the Use proxy server check box, and fill in the proxy host and port, as well as your login information (if needed).

Configure proxy server for Logizian Update

You can also press the Proxy Setting button at the bottom left corner of Logizian Update to configure the proxy server before proceed to upgrade.

Logizian Update complains there is no license for new version

During the upgrade process the Logizian Update prompt you that you don’t have the license available for the new version.

Subscription period is over and your license is not entitle for the upgrade.

This is caused by your subscription period is over. You can login to your Customer Service Center account and renew your subscription to continue using the software and get the upgrade. You can contact Visual Paradigm’s support team for any questions about performing upgrade as well as the subscription status of your licenses.

Logizian Update didn’t show there is a new version available

For users who are using Logizian prior to version 10.2 may need to run the Logizian Update twice in order to do the complete upgrade. The first run will be update the software to latest build on the current running version, while the second run will upgrade to latest version.