|This article is out-dated. Please refer to How to upgrade Visual Paradigm (with Single Seat License) and Teamwork Server to New Version for details about how to update your single seat licensed Visual Paradigm and Teamwork Server to latest version.|
|Logizian was discontinued since the product amalgamation in version 11.1. More details can be found at http://www.visual-paradigm.com/aboutus/newsreleases/vp-product-amalgamation-2014.jsp|
From time to time Visual Paradigm release new version to Logizian and Teamwork Server which cover bunch of new features and enhancements. Thanks to the maintenance contract system, you can upgrade to new version without extra cost as long as your license is covered by maintenance contract. This article will teach you how to upgrade your Logizian in single seat license as well as the Teamwork Server to new version.
Knowing which type of license you are using
If you are not sure you are running the single seat license or floating license, you can follow the article Find out the Type of Visual Paradigm License You Are Using to find out which type of license you are using.
If you are using Logizian with floating license, then please follow the procedures at How to Upgrade Logizian (With Floating License) and Teamwork Server to New Version to perform the upgrade.
For the server, if you are not sure you are using on-premises Teamwork Server, VPository or other version servers, you can follow the article Find out the Type of Version Server You Are Using to find out which type of server you are using.
If you are using VPository then please follow the procedures at How to Upgrade Logizian (With Single Seat License) and VPository to New Version to perform the upgrade.
Before we start
The upgrade process involves 5 steps, they are:
- Ready the files you needed for the upgrade
- Ask all user to commit their changes
- Backup the VP Server
- Upgrade VP Server to new version
- Upgrade Logizian to new version
To avoid missing out any steps throughout the upgrade process, please download the following checklist and use it during your upgrade process.
Now let’s start the upgrade by downloading the files you needed.
The following files have to be ready before upgrading your Logizian and Teamwork Server. They are:
- The Teamwork Server license key for the new version
- The WebApp package of the new version Teamwork Server
Download the new Teamwork Server license key file
You can login to your Customer Service Center account to download the new Teamwork Server license key file. Once you logged in to your Customer Service Center account, you can select the Teamwork Server license and press the Download button to download it.
Download the WebApp package of the new version Teamwork Server
Now switch to the Download tab in your Customer Service Center account. Select WebApp in the Installer combo box of Visual Paradigm Server, and press the Download button to download it.
Next we have to ask all users commit their changes before proceed.
Logizian will need to do project conversion every time when it open a project file which is in old version. To avoid user doing unnecessary project conversion, it is recommended that all users do a full commit on their project (see Logizian’s User’s Guide about how to perform full commit) to the existing server before proceed to the upgrade. Having a full commit serves for two purposes: to make sure all the modifications done by user are committed to server so that everyone can start on the same page after upgrade, and to boots the performance of the teamwork operations as the latest revision of the projects on server are converted to new version during the upgrade.
Once all user had committed the changes we can than move on to backup the server.
To protect you from losing your valuable works, it is recommended to backup the server from time-to-time. Doing backup before upgrade is significantly important since it can create a clean snapshot of your projects as all users had committed their works. This is very helpful in case you need to rollback the environment after the upgrade. To backup your server:
- First we have to login to the server as administrator. Open the browser and go to your VP Server.
- Click on the Manage (or Administrator for VP Server prior to version 10.1) at the top right hand corner.
- Login to the server as the administrator with login name “Admin“.
- Once you logged in, select Teamwork Module.
- Go to the System.
- Check the Repository Path of your server. If you have configured the repository outside the VP Server installation directory then please copy the path into a text file. (we need to access this folder in the later step).
- Press on the Committing and Updating button to see is there any active commit and update action between your users and server.
- You are safe to shutdown the server when there are no users doing commit or update on it.
- Now we go to shutdown the server. If you are installed the server as Windows system service, you can then go to Control Panel > Administrative Tools > Service, then locate the VPServer service to stop it. Note that you may need administrator permission on your Window in order to access to the Windows system service.
Alternatively you can executing the shutdown script inside the scripts folder of the server to shut it down.
- Now make a copy of the entire VP Server and the repository folder. By default the repository folder are configured inside the VP Server folder. So copying the VP Server folder already include making backup to the repository. But if you have configured to run the repository in other locations then please also make a copy of it. You can reference to the repository path recorded in step 6 to locate your repository folder.
- Finally we have to backup the server database. If you are running the embedded database on VP Server, then backup the VP Server folder you did in previous step already include backing up of the database. But if your VP Server is running with external database (i.e. MySQL, SQL Server, Oracle and PostgreSQL), then please make a backup to the database used by VP Server. You can reference to your database server’s documentation on how to backup your server database.
Now we are ready to proceed to upgrade the server.
Upgrade the VP server is extremely easy and can be done in few clicks.
- Startup the server again. If your server is installed as system service you can then launch it by locate the VP Server service under Control Panel > Administrative Tools > Service. Again, you may need to have administrator permission for access the Windows system service.
Alternatively you can run the startup script inside the scripts folder of VP Server to launch it.
- Login to the server as administrator again.
- Once you are logged in, select the Update System from the top right hand corner of the admin portal.
- Click the Browse button to locate the WebApp package you downloaded previously.
- Upon the upload is done, the server will list out the version and build number of your current running server, as well as the version and the build number you are going to update. The server will be out of service for about 10 – 15 seconds by pressing Yes button to proceed to the upgrade.
- Once the upgrade is done the server will show up its new version and build number. Click Continue to go back to the login page.
- Login to server as administrator again.
- Select the Teamwork Module, and you will be prompted you don’t have license for running the new version of Teamwork Server. Click OK to close the dialog.
- Click the Upload key.
- Press the Browse button to open the file chooser and locate new version license key you downloaded previously, and press the Upload button to proceed.
- Once the key is uploaded, the License Status will be updated.
Now your server is ready and we can move on to upgrade the Logizian.
Upgrade Logizian to new version is pretty simple, and you can simply run the Logizian Update to get it done.
- The Logizian Update can be launched from your Start menu (MS Windows) or from the bin folder of the installation directory (all platforms).
Note that the upgrade process require write permission to the Logizian installation directory. For Windows user it is recommend you run Logizian Update as administrator in order to obtain the required permission.
- After launching the Logizian Update, select Visual Paradigm update server as the update source, then press Check Update to proceed.
- You will be prompted when new version is available. Select the new version and press Perform upgrade to proceed.
- The Logizian Update first upgrade and restart itself, and then the build number of the latest release will be shown. You can press the Perform upgrade button again to continue.
- After that the Logizian Update will download the upgrade from Internet to upgrade the software. At the same time download and import the new license key for you. Once the upgrade is finished your software and license will be ready to work with your new Teamwork Server.
Logizian Update said it cannot connect to update server
This is probably caused by a bad Internet connection, or your system need proxy server for accessing Internet. If you need to use proxy server for access Internet, you can then check the Use proxy server check box, and fill in the proxy host and port, as well as your login information (if needed).
You can also press the Proxy Setting button at the bottom left corner of Logizian Update to configure the proxy server before proceed to upgrade.
Logizian Update complains there is no license for new version
During the upgrade process the Logizian Update prompt you that you don’t have the license available for the new version.
This is caused by your license do not entitle for the upgrade to new version. You can login to your Customer Service Center account and renew the maintenance of your license to get the upgrade. You can contact Visual Paradigm’s support team for any questions about performing upgrade as well as the maintenance status of your licenses.
Logizian Update didn’t show there is a new version available
For users who are using Logizian prior to version 10.2 may need to run the Logizian Update twice in order to do the complete upgrade. The first run will be update the software to latest build on the current running version, while the second run will upgrade to latest version.