Cannot access Google Drive to load or save your VP Online Diagrams

When trying to access Google Drive to load/save my diagrams in VP Online Diagrams it get stuck on authorization stage…

Authorization with Google Drive was getting stuck

When you hit this problem first you need to do is press F12 on keyboard to bring up the Developer Tool of your browser. After that switch to Console tab to see is there any error.

Open Developer Tool and switch to Console tab

If you found error like net::ERR_BLOCKED_BY_CLIENT that means some extensions on your browser (e.g. AdBlock) blocked the authorization process.

Error message indicate authorization process being blocked

To solve this problem you can put the online.visual-paradigm.com to the whitelist of your ads blocking software, or simply disable the extension to avoid the blockage form our site to Google and allow VP Online access to your Google Drive.

Whitelist VP Online on your add blocking browser extension