How to Upgrade Logizian (With Floating License) to New Version [Obsolete]

From time to time Visual Paradigm release new version to Logizian which cover bunch of new features and enhancements. Thanks to the maintenance contract system, you can upgrade to new version without extra cost as long as your license is covered by maintenance. This article will teach you how to upgrade your Logizian in floating license to new version.

Knowing which type of license you are using

If you are not sure you are running the single seat license, floating license or a subscription license, you can follow the article Find out the Type of Visual Paradigm License You Are Using to find out which type of license you are using.

If you are using single seat license, then please follow the procedures at How to Upgrade Logizian (With Single Seat License) to New Version to perform the upgrade. And if you are using subscription license, then please follow the procedures at How to Upgrade Logizian (With Subscription License) to New Version to perform the upgrade.

Before we start

The upgrade process involves 3 steps, they are:

• Ready the files you needed for the upgrade
• Upgrade License Server to new version
• Upgrade Logizian to new version

To avoid missing out any steps throughout the upgrade process, please download the following checklist and use it during your upgrade process.

Checklist for upgrade Logizian in floating license (MS Word)

Checklist for upgrade Logizian in floating license (PDF)

Now let’s start the upgrade by downloading the files you needed.

1. Ready the files you needed

The following files have to be ready before upgrading your floating license environment. They are:

• The floating license key for the new version
• The WebApp package of the new version license server

Download the new floating license key file

You can login to your Customer Service Center account to download the new floating license key file. Once you logged in to your Customer Service Center account, you can select the floating license and press the Download button to download it.

Download floating license key form Customer Service Center

Download the WebApp package of the new version license server

Now switch to the Download tab in your Customer Service Center account. Select WebApp in the Installer combo box of Visual Paradigm Server, and press the Download button to download it.

Download WebApp package of the new VP Server

We are now ready to proceed to upgrade the server.

2. Upgrade your license server

Upgrade the license server is extremely easy and can be done in few clicks.

1. First we have to login to the server as administrator. Open the browser and go to your license server.
   

   Access to VP Server via browser

2. Click on the Manage (or Administrator for VP Server prior to version 10.1) at the top right hand corner.
   

   Manage server

3. Login to the server as the administrator with login name “Admin“.
   

   Login to server as administrator

4. Once you are logged in, select the Update System from the top right hand corner of the admin portal.
   

   Update the server

5. Click the Browse button to locate the WebApp package you downloaded previously.
   

   Upload WebApp package to upgrade the server

6. Upon the upload is done, the server will list out the version and build number of your current running server, as well as the version and the build number you are going to update. The server will be out of service for about 10 – 15 seconds by pressing Yes button to proceed to the upgrade.
   

   The build number of the current running server and the target build which going to upgrade to

7. Once the upgrade is done the server will show up its new version and build number. Click Continue to go back to the login page.
   

   Server is upgraded to latest version

8. Login to server as administrator again. And then click Configure under Floating License Module.
   

   Configure license server

9. You will see it is still with your existing license key. Press the Import License button, and then press the Browse button to locate the new floating license key you have downloaded.
   

   Import new floating license key

10. Press the Upload File button to proceed.
    

    Upload the license key to server

11. After that you will see the license on server is being upgraded.
    

    New version license is ready on your server

The server is now ready and we can move on to upgrade the Logizian.

3. Upgrade your Logizian

Upgrade Logizian to new version is pretty simple, and you can simply run the Logizian Update to get it done.

1. The Logizian Update can be launched from your Start menu (MS Windows) or from the bin folder of the installation directory (all platforms).
   

   Launch Logizian Update

   Note that the upgrade process require write permission to the Logizian installation directory. For Windows user it is recommend you run Logizian Update as administrator in order to obtain the required permission.

   

   Run Logizian Update as administrator

2. After launching the Logizian Update, select Visual Paradigm update server as the update source, then press Check Update to proceed.
   

   Select Visual Paradigm update server as update source

3. Logizian Update will show you there is a new version available. By selecting the new version you will be prompted that you don’t have the license for the new version. This is a normal behavior because Logizian Update can only do checking for the the single seat licenses. Since you already upgraded the license on the server you can simply press Yes and Perform upgrade to proceed.
   

   Your license is not entitle for upgrade

4. The Logizian Update first upgrade and restart itself, and then the build number of the latest release will be shown. You can press the Perform upgrade button again to continue.
   

   Build number of the new version

5. After that the Logizian Update will download the upgrade from Internet to upgrade the software. Once the upgrade is finished your software will be ready to use in new version.
   

   Update finished

Common problems

Logizian Update said it cannot connect to update server

Unable to connect to update server

This is probably caused by a bad Internet connection, or your system need proxy server for accessing Internet. If you need to use proxy server for access Internet, you can then check the Use proxy server check box, and fill in the proxy host and port, as well as your login information (if needed).

Configure proxy server for Logizian Update

You can also press the Proxy Setting button at the bottom left corner of Logizian Update to configure the proxy server before proceed to upgrade.

Logizian Update didn’t show there is a new version available

For users who are using Logizian prior to version 10.2 may need to run the Logizian Update twice in order to do the complete upgrade. The first run will be update the software to latest build on the current running version, while the second run will upgrade to latest version.