How to Upgrade Logizian on Mac (With Single Seat License) to New Version [Obsolete]

While the software industry keeps moving, Visual Paradigm keeps moving, too. Visual Paradigm release new version to Logizian in few months, with each version covering a large amount of new features and enhancements. Thanks to the maintenance contract system, customers can upgrade to new version without extra cost as long as your license is covered by maintenance contract. This article describes things that you need to know in order to upgrade your single seat license of Logizian to new version, on Mac OS X.

Knowing which type of license you are using

Are you using a single seat license, floating license or a subscription license? If you are uncertain, read the following article to find out the type of license first.

Find out the Type of Visual Paradigm License You Are Using

If you are using floating license, read How to Upgrade Logizian (With Floating License) to New Version to perform the upgrade. If you are using subscription license, then read How to Upgrade Logizian on Mac (With Subscription License) to New Version to perform the upgrade.

Upgrade your Logizian

The steps to upgrading Logizian is pretty straight forward. All you need is to run Logizian Update to get it done. Logizian Update can be launched from the bin folder of the installation directory.

Launch Logizian Update

Note that the upgrade process require write permission to the Logizian installation directory. It is recommended to run Logizian Update with administrator user account in order to complete the process without any potential permission issues.

After launching the Logizian Update, select Visual Paradigm update server as the update source, then click Check Update to continue.

Select Visual Paradigm update server as update source

You should be informed that a new version is available. Select the new version and click Perform upgrade to proceed.

Select the new version and perform update

The build number of the latest build of the new version will be shown. Click the Perform upgrade button again to continue.

Build number of the new version.

Logizian Update will begin downloading the files essential in upgrading. Meanwhile, it helps you download and import the license in background. Therefore, once the upgrade has finished, you are fully ready to use in new version.

Update finished.

Common Problems

Logizian Update said it cannot connect to update server

Unable to connect to update server.

It might be caused by a bad Internet connection, or your system requires proxy server for accessing the Internet. If you need to use proxy server for accessing Internet, check the Use proxy server check box, and fill in the proxy host and port, as well as your login information (if needed).

You can also press the Proxy Setting button at the bottom left corner of Logizian Update to configure the proxy server before proceed to upgrade.

Configure proxy server for Logizian Update

Logizian Update complains there is no license for new version

Your license is not entitle for upgrade

During the upgrade process, if you are prompted that you don’t have the license available for the new version, this could be due to the reason that your product maintenance has expired. You can login to your Customer Service Center account and renew the maintenance of your license to get the upgrade. After all, feel free to contact Visual Paradigm’s support team for any questions about performing upgrade as well as the maintenance status of your licenses.

I don’t see any new version available

If you are using Logizian 10.2 or any version earlier, you may need to run the Logizian Update twice in order to do the complete the entire upgrade process. The first attempt will update the software to latest build on the current running version, while the second attempt upgrades to latest version.