Unable to edit Customer Journey Map in language other than English

Error was show when trying to enter non-English text to Customer Journey Map (CJM), no matter within Visual Paradigm Desktop application or Teamwork Server’s web interface.

Fail to edit Customer Journey Map (CJM)

Fail to edit Customer Journey Map (CJM)

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Project Stereotypes being mess up by team!

There are lots of similar stereotypes being created in our team collaboration project. How can we avoid this problem? In Visual Paradigm you can grant edit stereotype permission to specific user/group, or allow particular user/group to edit the stereotype just on specified projects. In this article we will teach you how to configure your repository to achieve this.

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Trying to import project to repository but being complain project already exist

When import a project from VP Desktop client to repository (VP Online or on-premises Teamwork Server) it complains the project already exist, even the same named project already being deleted in repository…

Same named project already deleted in repository but still cannot re-create it

Same named project already deleted in repository but still cannot re-create it

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Create read-only user to your VP Online workspace (VP Desktop User)

Visual Paradigm Project Viewer (VP Viewer) is a free application which allow user to browse the content of your projects without the need of purchase any license key. For large organization you can setup viewer users in your repository so that they can browser your projects without afraid that they will get modified. In this article we will show you how to create viewer users in your VP Online workspace and how the viewer users can access to your projects.

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Create read-only user to your on-premises repository

Visual Paradigm Project Viewer (VP Viewer) is a free application which allow user to browse the content of your projects without the need of purchase any license key. For large organization you can setup viewer users in your repository so that they can browser your projects without afraid that they will get modified. In this article we will show you how to create viewer users in your on-premises Teamwork Server and how the viewer users can access to your repository.

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How to configure VP Server’s Content Repository accept HTTPS connection

Starting from v16.0 the on-premises VP Server comes with a new module called Content Repository, which is responsible to support the new VP Form features. By default the Content Repository is configured for HTTP connection only. To make the Content Repository works with HTTPS connection you will need to adjust the configuration in the following way:

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How to install node runtime on VP Server

Starting from version 16.1 the VP Server require a new node module in order perform certain services. By default VP Server will automatically download and install this module for user. But in case user’ VP Server cannot access Internet then the auto setup procedure will not work and in this case user can follow the steps below to manual install this module to their VP Server.

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How to clear System Proxy Setting

Visual Paradigm may store two set of proxy information for user, one is specified by user under Application Options, and the other is specified by administrator during silent/bulk installation (as the default proxy). For Application Options proxy user can modify or remove it simply within the Application Options dialog. But for proxy specified by administrator they are stored in system registry where end user will not able to remove it. To remove the proxy specified by administrator:

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Unable to connect to Visual Paradigm’s Server over Internet

There are several services in Visual Paradigm Desktop client require to connect to Visual Paradigm’s server on Internet, including

Some users may experience problem that their VP Desktop client unable to connect to Visual Paradigm’s server even they do have Internet access. If you see the SSL handshape exception in your Visual Paradigm desktop client’s log file then the problem very likely to be caused by there is a proxy (could be a transparent one) in your network blocking the resolve of SSL certificate thus lead to fail to connect to our server. To solve this problem:

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