LC0001 – Unable to connect to for activation

This error means Visual Paradigm Desktop unable to connect to Customer Service Center ( ) to perform software activation. This could be caused by your network require to use proxy server for access Internet, or the network having firewall blocking non-browser applications such as Visual Paradigm connect to Internet via HTTPS connection.

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TW0005 – Visual Paradigm Desktop Fail to login to VP Online via Google Login

This error means Visual Paradigm Desktop unable to login to user’s VP Online workspace using Google login.

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TW0003 – Your project doesn’t belong to the currently logged-in server

Diagrams marked with “Powered by VP Online Web Diagram Technologies” are directly edit and stored in the server repository. If you see this message it means the project you working on is not stored/managed by the server repository your VP application now connecting, therefore VP application cannot load the diagram content for you.

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UX0025 – Fail to open Process Map, Story Map or Customer Journey Map

This error means the VP Desktop Client fail to load the module for opening Process Map, Story Map, or Customer Journey Map, etc..

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AK006 – Invalid Login

This error means user entering incorrect login credential when login to VP Online. For example, incorrect login ID or password.

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WD0002 – File to open Web Diagram

This error means the VP Desktop Client fail to load the module for opening web based diagrams. For example, Inforgraphic, Process Map, Cloud Service Architecture diagrams, etc..

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S101 – No Valid license

This error means license was found but was not valid for the version of Visual Paradigm you using. For example, you have installed the latest version software but unfortunately your license already out-of-maintenance and not entitle for upgrade. Read more

S100 – Activation code not found

This error means we didn’t find a valid Visual Paradigm license for your software. You must use a valid activation code to activate Visual Paradigm. Your activation code should be in the confirmation email you received after buying Visual Paradigm, in the order confirmation screen, or downloaded from your Customer Service Center account. Read more