This problem is caused by user trying to create project using the template saved in user’s team repository. Unfortunately the key content cannot be found in the downloaded template. Possible reason is the template is uploaded in zip format but not create with correct structure.
Diagrams marked with “Powered by VP Online Web Diagram Technologies” are directly edit and stored in the server repository. If you see this message it means the project you working on is not stored/managed by the server repository your VP application now connecting, therefore VP application cannot load the diagram content for you.
This error means Visual Paradigm Desktop unable to connect to Customer Service Center (https://cs.visual-paradigm.com ) to perform software activation. This could be caused by your network require to use proxy server for access Internet, or the network having firewall blocking non-browser applications such as Visual Paradigm connect to Internet via HTTPS connection.
This error means Visual Paradigm Desktop unable to login to user’s VP Online workspace using Google login.
This error means the VP Desktop Client fail to load the module for opening Process Map, Story Map, or Customer Journey Map, etc..
This error means user entering incorrect login credential when login to VP Online. For example, incorrect login ID or password.
This error means the VP Desktop Client fail to load the module for opening web based diagrams. For example, Inforgraphic, Process Map, Cloud Service Architecture diagrams, etc..
This error means license was found but was not valid for the version of Visual Paradigm you using. For example, you have installed the latest version software but unfortunately your license already out-of-maintenance and not entitle for upgrade. Read more
This error means we didn’t find a valid Visual Paradigm license for your software. You must use a valid activation code to activate Visual Paradigm. Your activation code should be in the confirmation email you received after buying Visual Paradigm, in the order confirmation screen, or downloaded from your Customer Service Center account. Read more
