Downloaded Installer is Damaged and Cannot be Install on Mac

Mac user may experienced problem that the downloaded Visual Paradigm installer file was damaged and cannot be install.

Downloaded installer being complain is damaged
Downloaded installer being complain is damaged

This problem most likely is caused by Apple haven’t update the signature of our installation file, and causing Mac OS thinks it is a malicious software. You can perform the following steps to solve this problem.

  1. Open Terminal
  2. Enter the command xattr –d com.apple.quarantine %path_to_VP_Installer%
    * Replace %path_to_VP_Installer% to the actual file path to your downloaded installer file
    Enter command to whitelist Visual Paradigm installer
    Enter command to whitelist Visual Paradigm installer
  3. Execute the installer and perform installation as usual

* The command will not give any response that it works or not.
* If this still not work then please try to download the installer again from our website, or contact Visual Paradigm Support team for help.

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