How to upgrade your VPository to new version

tomcat-thumbVPository is a cloud-based collaboration platform provided by Visual Paradigm. VPository allow software teams to store and share Visual Paradigm projects with team members. Software teams who subscribed to VPository are granted a company-wide domain where project can be stored. When you upgrade your Visual Paradigm client to new version, your VPository needs to follow. But don’t worry, you don’t need to get your hands dirty for the upgrade as Visual Paradigm Support Team do it for you. All you need to do is send us the request. In this article we will show you how to request for upgrade for your VPository.

Usually the upgrade request is triggered from the Teamwork Client dialog of Visual Paradigm (i.e. prompt for login when trying to access your VPository):

  1. Once your Visual Paradigm was upgraded to newer version you probably will see the message below.

    Teamwork Client login prompt for upgrade VPository

  2. Visit your VPository using web browser and press the Login button at the top right corner of the page.

    Login to VPository

  3. Login to your VPository.

    Login to VPository

  4. Once you logged in, select Manage VPository from popup menu in the top right of the admin portal.

    Select Manage VPository

  5. When you arrive to the admin portal, press the Upgrade button to request upgrade of your VPository.

    Press Upgrade button to request upgrade

  6. If you are the owner of your VPository you will then prompted by a confirmation dialog. The dialog tell you that you have to make sure all the users on your will be upgrade to same version once your VPository was being upgraded. Press Continue to proceed.

    Click Continue to proceed the upgrade

  7. Now the upgrade of your VPository is being scheduled, and you will receive notification email once the upgrade is done. Press Continue to go back and you will see the button now changed to Upgrade Pending.

    VPository upgrade was being scheduled

  8. Once the upgrade was completed you will receive notification email from us, and your VPository is now ready for the new version of Visual Paradigm.

FAQ

What if you are not the owner of your VPository?

If you not the owner of your VPository you will then be prompted for lack of permission to proceed the upgrade. You can contact the administrator of your VPository (showing in dialog) helps you to proceed the upgrade.

If you are not the VPository owner then contact of the owner will be shown, and you can contact the owner to request the upgrade

If you are not the VPository owner then contact of the owner will be shown, and you can contact the owner to request the upgrade

Why my Teamwork Client is not ask me to login VPository to perform upgrade?

Teamwork Client complains the version of VPository is different to Visual Paradigm you are using.

Teamwork Client complains the version of VPository is different to Visual Paradigm you are using.

This is because your VPository is older than version 13.0. In this case please press the Send Upgrade Request to Support Team link in Teamwork Client to open up the support form.

Support request form will be opened in your browser and with upgrade request filled

Support request form will be opened in your browser and with upgrade request filled

And then press the Submit button to submit your upgrade request.

Submit your request to Visual Paradigm Support Team.

Submit your request to Visual Paradigm Support Team

Why I don’t see the Upgrade button in my VPository?

This is either your VPository is already in latest version, or your VPository is older than version 13.0. If you are not running in latest version then please send us a message for the upgrade request. You can send us the upgrade request at https://www.visual-paradigm.com/support/

Related Know-how

Related Link

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply