Starting from v16.0 the on-premises VP Server comes with a new module called Content Repository, which is responsible to support the new VP Form features. By default the Content Repository is configured for HTTP connection only. To make the Content Repository works with HTTPS connection you will need to adjust the configuration in the following way:
Starting from version 16.1 the VP Server require a new node module in order perform certain services. By default VP Server will automatically download and install this module for user. But in case user’ VP Server cannot access Internet then the auto setup procedure will not work and in this case user can follow the steps below to manual install this module to their VP Server.
Visual Paradigm may store two set of proxy information for user, one is specified by user under Application Options, and the other is specified by administrator during silent/bulk installation (as the default proxy). For Application Options proxy user can modify or remove it simply within the Application Options dialog. But for proxy specified by administrator they are stored in system registry where end user will not able to remove it. To remove the proxy specified by administrator:
There are several services in Visual Paradigm Desktop client require to connect to Visual Paradigm’s server on Internet, including
- Software activation
- Signup/connect to VP Online repository
- Access to Community Circle
- Download sample diagram templates
- Download help resources
Some users may experience problem that their VP Desktop client unable to connect to Visual Paradigm’s server even they do have Internet access. If you see the SSL handshape exception in your Visual Paradigm desktop client’s log file then the problem very likely to be caused by there is a proxy (could be a transparent one) in your network blocking the resolve of SSL certificate thus lead to fail to connect to our server. To solve this problem:
Visual Paradigm Tabular allow user collect, organize and extra data into spreadsheet. It allow user insert large collection of data and then perform analysis, and further transform into visual presentation such as charts, reports, tables, etc. At the moment the Tabular feature is only available for online. Even user with on-premises Teamwork Server they also need to access to Visual Paradigm’s Tabular Server over Internet in order to use this feature. We understand this may causing confusion to uses whose environment not allow to access Internet. To avoid confusion by default this feature is disabled in on-premises Teamwork Server.
Visual Paradigm Online and the on-premises Teamwork Server support integrate with Active Directory using Visual Paradigm’s DS Connector to perform user authentication. During setup you can select the users from your Active Directory to join your VP Online/Teamwork Server. Some users may experience a problem that they can only list out the first 1000 users from Active Directory, where users out of this range cannot be select. This is caused by Active Directory by default only allow query on 1000 objects, which means you can only list out 1000 users in DS Connector. In this article we will show you how to adjust the query limit in your Active Directory to solve this problem.
To collect Visual Paradigm’s JVM thread dump:
Some user may experience problem on launching the Visual Paradigm.app on Mac OS X 10.15.
In my Visual Paradigm Desktop Client the workspace ID being disabled and I cannot change to another workspace.
Some Mac users may experience problem on unable to enter non-English characters into VP Online diagram in Visual Paradigm desktop application. To solve this problem: