Why isn’t my license upgraded to the latest version despite having active maintenance?

If your Visual Paradigm license is covered by active maintenance, you will be eligible for an upgrade to the latest version. But sometimes, you may find your license remains not upgraded even though the maintenance is active. Why is it so?

The license used by John Doe not being upgrade even covered form maintenance

The license used by John Doe is not upgraded even though the license is covered by active maintenance.

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Visual Paradigm being complained malicious software by macOS

Some user may experience problem that Visual Paradigm application being complained as malicious software when trying to run it on macOS.

Visual Paradigm being complain as malicious software
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Specification Dialog Hang on macOS Big Sur

On macOS 11 Big Sur open the diagram or model specification dialog may cause the application hang. The root cause is the Big Sur changed some behaviour on handling of non-modal dialog when application is run in full screen mode and this change affect most of the Java applications including Visual Paradigm. The following patch build solved this problem by turning the specification dialog to become modal by default.

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Setup VP Server System Service on MS Windows

By setup VP Server as system service it will automatically starts when the machine boots. This avoid the VP Server need to manually start by user before using it. In this article we will show you how to setup the VP Server as Windows system service.

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Unable to upgrade Visual Paradigm to new version

I do have a valid license but being prompted I’m not entitle to upgrade to newer version:

Visual Paradigm Update complain user not entitle to run new version

Visual Paradigm Update complain user not entitle to run new version

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Configure VP Server Update Module only provide update on specific build

tomcat-thumbVP Server providing the update server module which helps to host the product update. The update module will constantly check for update from Visual Paradigm’s download site.  By configure user’s Visual Paradigm client performing update via the update server, the colleagues are guarantee to be running the product on the same build. But for some company they want their colleague run on a fixed build rather than the latest one, you can then follow the procedure below to configure the update server only provide update on specific build number of Visual Paradigm. Read more

Cannot reference a project to itself

When trying to establish reference between projects it complains user is trying to establish reference to itself.

Try create project reference but complained reference to the project itself

Try create project reference but complained reference to the project itself

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Unable to edit Customer Journey Map in language other than English

Error was show when trying to enter non-English text to Customer Journey Map (CJM), no matter within Visual Paradigm Desktop application or Teamwork Server’s web interface.

Fail to edit Customer Journey Map (CJM)

Fail to edit Customer Journey Map (CJM)

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Project Stereotypes being mess up by team!

There are lots of similar stereotypes being created in our team collaboration project. How can we avoid this problem? In Visual Paradigm you can grant edit stereotype permission to specific user/group, or allow particular user/group to edit the stereotype just on specified projects. In this article we will teach you how to configure your repository to achieve this.

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Trying to import project to repository but being complain project already exist

When import a project from VP Desktop client to repository (VP Online or on-premises Teamwork Server) it complains the project already exist, even the same named project already being deleted in repository…

Same named project already deleted in repository but still cannot re-create it

Same named project already deleted in repository but still cannot re-create it

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