Import VP Online diagrams to VP Desktop

VP Online is a cloud platform which allow users to perform modeling work simply using web browsers. For VP Desktop user they can also use VP Online as their project repository. This article will teach you how VP Desktop user can access to the diagrams they created in VP Online using web browsers.

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Generate HAR file for troubleshooting VP Online issues

When troubleshooting issues sometimes Visual Paradigm Support Team will need user’s help to obtain additional information about network request that generated in your browser while problem occurs. In this article we will show you how to collect the network request from your browser. Bear in mind that the collected network request may contain sensitive data including the content of the pages you downloaded while recording cookies. This will allow anyone who got your network request data impersonate your account and all information that being submitted while recording of the network request.

To obtain network request:
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Unable to import project to Teamwork Server / VP Online

When trying to import your existing project to Teamwork Server / VP Online receive the following error.

Error when try to import project to repository

Error when try to import project to repository

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Specify Max. Value in Radar Chart

Visual Paradigm Online support visualize spread data into various charts. In this article we will show you how to define maximum value for each discipline in your radar chart.

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Cannot access Google Drive to load or save your VP Online Diagrams

When trying to access Google Drive to load/save my diagrams in VP Online Diagrams it get stuck on authorization stage…

Authorization with Google Drive was getting stuck

Authorization with Google Drive was getting stuck

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Import image files to VP Online Diagram to become custom palette

Visual Paradigm Online Diagram (VP Online Diagram) is a powerful tool allow users team collaborate together to create different diagrams online using web browser. VP Online Diagram provide wide range of resources for user to create diagrams. Beside the bundled resources user can also import image files to become their own custom palette. In this article we will show you how to import image files to create diagram palette. To create your own palette:

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Create read-only user to your VP Online workspace (VP Desktop User)

Visual Paradigm Project Viewer (VP Viewer) is a free application which allow user to browse the content of your projects without the need of purchase any license key. For large organization you can setup viewer users in your repository so that they can browser your projects without afraid that they will get modified. In this article we will show you how to create viewer users in your VP Online workspace and how the viewer users can access to your projects.

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Unable to connect to Visual Paradigm’s Server over Internet

There are several services in Visual Paradigm Desktop client require to connect to Visual Paradigm’s server on Internet, including

Some users may experience problem that their VP Desktop client unable to connect to Visual Paradigm’s server even they do have Internet access. If you see the SSL handshape exception in your Visual Paradigm desktop client’s log file then the problem very likely to be caused by there is a proxy (could be a transparent one) in your network blocking the resolve of SSL certificate thus lead to fail to connect to our server. To solve this problem:

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