Visual Paradigm may store two set of proxy information for user, one is specified by user under Application Options, and the other is specified by administrator during silent/bulk installation (as the default proxy). For Application Options proxy user can modify or remove it simply within the Application Options dialog. But for proxy specified by administrator they are stored in system registry where end user will not able to remove it. To remove the proxy specified by administrator:
There are several services in Visual Paradigm Desktop client require to connect to Visual Paradigm’s server on Internet, including
- Software activation
- Signup/connect to VP Online repository
- Access to Community Circle
- Download sample diagram templates
- Download help resources
Some users may experience problem that their VP Desktop client unable to connect to Visual Paradigm’s server even they do have Internet access. If you see the SSL handshape exception in your Visual Paradigm desktop client’s log file then the problem very likely to be caused by there is a proxy (could be a transparent one) in your network blocking the resolve of SSL certificate thus lead to fail to connect to our server. To solve this problem:
Visual Paradigm Tabular allow user collect, organize and extra data into spreadsheet. It allow user insert large collection of data and then perform analysis, and further transform into visual presentation such as charts, reports, tables, etc. At the moment the Tabular feature is only available for online. Even user with on-premises Teamwork Server they also need to access to Visual Paradigm’s Tabular Server over Internet in order to use this feature. We understand this may causing confusion to uses whose environment not allow to access Internet. To avoid confusion by default this feature is disabled in on-premises Teamwork Server.
Visual Paradigm Online and the on-premises Teamwork Server support integrate with Active Directory using Visual Paradigm’s DS Connector to perform user authentication. During setup you can select the users from your Active Directory to join your VP Online/Teamwork Server. Some users may experience a problem that they can only list out the first 1000 users from Active Directory, where users out of this range cannot be select. This is caused by Active Directory by default only allow query on 1000 objects, which means you can only list out 1000 users in DS Connector. In this article we will show you how to adjust the query limit in your Active Directory to solve this problem.
VP Server is a server application which included the Teamwork Server, Floating License Server and Update Server. To protect you from losing your valuable works, it is recommended to backup the server from time-to-time. This article will show you how to get it done by using the built-in backup script.
Some user may experience problem on launching the Visual Paradigm.app on Mac OS X 10.15.
In my Visual Paradigm Desktop Client the workspace ID being disabled and I cannot change to another workspace.
Some Mac users may experience problem on unable to enter non-English characters into VP Online diagram in Visual Paradigm desktop application. To solve this problem:
Bulk installation is a handy approach to install and activate Visual Paradigm on multiple machines. It is specially designed for Visual Paradigm Academic Partner License users who need to setup Visual Paradigm on a considerable number of computers. This article will describe the procedures required for perform the bulk installation on Mac environment. Read more
One of the feature for the on-premises VP Server is use as the update source for the VP Client to perform software update. This help to make sure all users within the company using the same build of Visual Paradigm’s application. During setup of update mechanism VP Server will check any available update of VP application over Internet. This article teach user how to configure the proxy server for their VP Server so that they can check for software update from Visual Paradigm’s website. To configure proxy server for VP Server: